about auditing on ISO

http://en.wikipedia.org/wiki/ISO_9001

memandangkan hidup aku dikeruhkan dengan mimik muka hakmal yang berkeladak dek disebabkan ISO... aku pun tertanya... apa lagi yang tak selesai... aku dengar dah banyak kali dia mentioned about auditing... berapa kali auditing da.... ada entry sebelum ni aku selitkan beberapa company yang buat bisnes as consultant on this matter....so... apa susah lantik le ko nye consultant tuh.... let them see whats should u do... so... so hari ini aku malas nak ty lagi... aku pun mempersibukkan diri aku tentang auditing pulak...

ye memang time amik degree dulu ada belajar... tapi...kan... eh time study mana sama kan... dok hafal je term term....

setelah aku menjelajah... hurm... jelajah ler... nota sume dah buang daaa... tenet kan ada macam macam info... hurm... there two types of auditing...internal n external... ooo... baru makcik tau... he he he...

lama sungguh aku tidak menelaah ... bila aku menjelajah cari maklumat tentang isu ISO nih... ai... rasa cam lama sgt aku tak mencari ilmu...

hurm..last sekali buku... tulang-tulang berserakan karya usman awang.... aku pun dah lupa dah apa jalan cerita...

alah..thru searching nih kan... aku terpana pada petikan ni.... nampak sgt time student dulu aku tak amik port tentang the reality out there!!! haram aku faham dulu... hafal jerk... skang bila si hakmal busy dengan ni semua... waaaaaaaa... letih gek eh nak buat... chaiyok chaiyok abg!!!... take it as a challenge... k...malas nak cakap depan depan... bukannya dia layan kalau aku ty itu dan ini... tak pasal pasal... "fire fire fire!"

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Certification to an ISO 9000 standard does not guarantee any quality of end products and services; rather, it certifies that formalized business processes are being applied. Indeed, some companies enter the ISO 9001 certification as a marketing tool.
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ada kebenarannya... petikan tuh... pengalaman aku lah kan... korang kalau pergi hospital ke klinik ke ada ke dorang ikut 5s ke 7s ke...tak de maknanya... byk lagi dorang nak sibuk... sibuk jaga tepi kain org... sibuk makan kat port tersorok sebelum doktor besar datang... pemandangan yang aku dah biasa tengok... meluat... apa jadah dorang gi tepek 7 s besar besar entah... ada le sorang dua yang ikut antara 7s tuh... sensitif..senyum... entah apa lagi... jap aku gi cari

http://hsajb.moh.gov.my/modules/xt_conteudo/index.php?id=138

SENYUM-muka toyeee banyak
SALAM
SEGERA/SAMBUT-tak de makna... ko masuk bg salam ah sendiri
SENSITIF-sensitif bila bos besar tak de ye... cepat lah borak itu ini... pasal mawi ekin ler...
SOPAN-meluat lagi ada
SENTUH-jarang aku tgk n rasa
SEGAK-kalau bab melawa ni aku tau ler...

ada perbezaan tau.... swasta yang making money from customer....they really make it... kalau tak aku komplen ko buat kerje lembab, zero hospitality.... n kerajaan...konon ke arah pemantapan nilai-nilai Budaya Korporat....uhuk uhuk... batuk jap...]

hakmal selalu pesan jangan salahkan gomen... salah kan mereka yang tidak bertanggungjawab... wallaweiii

Auditing

Two types of auditing are required to become registered to the standard: auditing by an external certification body (external audit) and audits by internal staff trained for this process (internal audits). The aim is a continual process of review and assessment, to verify that the system is working as it's supposed to, find out where it can improve and to correct or prevent problems identified. It is considered healthier for internal auditors to audit outside their usual management line, so as to bring a degree of independence to their judgments.

Under the 1994 standard, the auditing process could be adequately addressed by performing "compliance auditing":

* Tell me what you do (describe the business process)
* Show me where it says that (reference the procedure manuals)
* Prove that that is what happened (exhibit evidence in documented records)

How this led to preventive actions was not clear.

The 2000 standard uses the process approach. While auditors perform similar functions, they are expected to go beyond mere auditing for rote "compliance" by focusing on risk, status and importance. This means they are expected to make more judgments on what is effective, rather than merely adhering to what is formally prescribed. The difference from the previous standard can be explained thus:

Under the 1994 version, the question was broadly "Are you doing what the manual says you should be doing?", whereas under the 2000 version, the question is more "Will this process help you achieve your stated objectives? Is it a good process or is there a way to do it better?".

The ISO 19011 standard for auditing applies to ISO 9001 besides other management systems like EMS ( ISO 14001), FSMS (ISO 22000) etc.